Cancellation & return
you can cancel an order after placing it. However, this is only possible if your order has not been dispatched from our warehouse or within 48 Hrs from placed the order . So if you do change your mind, we request you to cancel the order at the earliest by calling our customer care at 0120-6546777or mail us support@India2shop.com.
If you have received broken, incorrect or non-functional products, call us at 0120-6546777or mail us at support@India2shop.com within 48 hours of delivery of those items. We will get back to you at the earliest and may ask you to share photos of the damaged/wrong item(s). Upon confirmation, you to courier the item to us. Once the product has been received and inspected by us, replacement shall be dispatched to you in case of confirmed fault. Please note that the damaged/wrong items have to be reported within 48 hours of delivery. In case the particular product is not available with us, a refund shall be arranged at the earliest.
We strive hard to fulfil all the orders. However, we may have to cancel your order at times and this will be done after informing you, under conditions listed below:
(1) As we do not keep inventory of all the items listed on our site, your order fulfilment may depend on the availability of the item(s) in the market. If the item has been discontinued by the manufacturer, we will not be in a position to fulfil it.
(2) All items to be shipped have to pass rigorous quality tests in our warehouse. If our dispatch team finds that a particular item is not fit to be shipped and the replacement is not available in the market, we may cancel your order.
(3) Your delivery location is in a non-serviceable area.
In case of return of products, a reverse pick-up shall be arranged from your registered address with our designated courier service. Reverse pick-up will be charged.
Once the refund is confirmed by Team india2shop.com , the payment shall be refunded within 10-14 working days after the product is received by us. If you have paid the amount through credit/debit card or net-banking, the refund will be given to the same card/account. In case you have paid cash on delivery, we will ask you your bank details and a bank transfer to the same account shall be initiated. Please note that for refunds you need to send your bank details through your e-mail ID registered with us.
India2shop.com is a retailer, selling products manufactured by other brands. We do not have control over the quality of the products. We request you to read the product description carefully for proper understanding of the product. However, if you are not satisfied with the product quality, feel free to get in touch with the manufacturer directly.